Q: Do you allow children in the Salon?
A: Children are welcome as long as they are scheduled for services. If not, we ask that you respect the other guests’ peace and quiet by leaving your children at home. This also allows you time for yourself to enjoy your services.

Q: Can I book extra services while I am at the Salon?
A: Absolutely, please ask! We will always try to accommodate your wishes, although we do recommend that you book all your services in advance.

Q: Does Mood Beauty offer gift certificates?
A: Absolutely! Our services are the perfect gift. Purchase an Instant Gift Certificate Online, or feel free to stop by the salon to purchase it in person. We encourage recipients to use certificates within one year of purchase.

Q: How does the tipping process work? What is normal?
A: Our prices do not include gratuities for any of our services. Tipping is optional, but if the service meets or exceeds your expectations it is definitely appreciated. The industry standard is 15 – 20% of your total service fee.

Q: Do you accommodate late arrivals?
A: We pride ourselves on providing service to all of our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly serve you. 

Q: What if I lost my gift certificate?
A: Your certificate is considered the same as cash. It is necessary to keep track of this valuable property.

Q: What is proper salon etiquette?
A: Mood Beauty & Mood Lash is an adult environment of relaxation and tranquility. Please respect all of our guests.